Terms of Use

By accessing or using SpatialDue websites, apps, APIs, map, ledger, or paid audits, you agree to these Terms of Use and our Privacy Policy and Cookie Notice. If you do not agree, do not use the service.

If you use SpatialDue on behalf of an organization, you represent that you have authority to bind that organization.

SpatialDue is a tenant-first location intelligence platform: public and authenticated building pages, a community ledger of operational memory at commercial addresses, map discovery, and optional paid analytical audits.

• Not legal, financial, tax, brokerage, or investment advice. Reports and ledger entries are informational tools for your own diligence.
• Not a guarantee that a location will succeed, fail, or match any score, forecast, or "fit" narrative.
• Not a lease marketplace and not a substitute for counsel, licensed brokers, inspectors, or primary-source verification.
• Public facts, AI synthesis, and user posts may be incomplete, outdated, or wrong. You must independently verify anything material to a lease or capital decision.

You must be at least 18 years old and able to form a binding contract. You are responsible for account credentials, device security, and activity under your account.

Ledger publishing and paid checkout require a verified email account. One person or entity should not create duplicate accounts to evade moderation, rate limits, or bans.

Express Location Audit pricing and target turnaround are shown at checkout (currently USD $159 for Express; target processing window is published on the product surface). Payment is processed by Stripe. SpatialDue does not store full card numbers on our servers.

• Nature of the product: an analytical report and related account access for the purchased building snapshot window described in product docs—not attorney work product, not an appraisal, not a certified survey.
• AI and third-party data: outputs may use models, public datasets, maps, registries, and scrapers. We do not warrant completeness or accuracy of third-party sources or model inferences.
• Delivery: when available, reports are provided in-product (and may be emailed). Formats may include on-site HTML/Markdown views and downloadable text bundles. PDF automation may not be available for every order.
• Refunds: digital audits are generally non-refundable once payment is confirmed and generation has started or the report has been made available in your account or email. If we fail to make a report available within 48 hours after successful payment confirmation for an Express order, contact [email protected] for a re-run or refund at our discretion. Chargebacks filed without first contacting support may result in account suspension while we investigate delivery records.
• Buyer confirmation: you confirm you are authorized to request intelligence for the validated address you select and that your order inputs are accurate.

Ledger entries, comments, attachments, and similar contributions ("User Content") are submitted by users. They are statements of those users—not statements of SpatialDue as publisher of the underlying claims.

By posting, you grant SpatialDue a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and create derivative works (including moderation summaries, indexing, and future analytics) of User Content as needed to operate, secure, improve, and promote the service. You represent you have rights to the content you submit and that it does not violate law or third-party rights.

Section 230: SpatialDue is an interactive computer service. We are not the publisher or speaker of User Content under 47 U.S.C. § 230, to the maximum extent permitted by law.

Prohibited User Content and conduct include, without limitation:

• Personal attacks, doxxing, threats, harassment, or hate speech
• Knowingly false statements intended to harm a person or business (defamation)
• Private personal data of others (SSNs, medical data, private phone/email without consent)
• Copyright or trademark infringement; stolen documents
• Spam, scams, malware links, or coordinated inauthentic behavior
• Attempts to scrape, overload, bypass paywalls, or probe security controls without authorization
• Impersonation of SpatialDue staff, landlords, or other users

We may remove content, rate-limit, require re-verification, suspend, or terminate accounts for violations or to protect the service. Operational ledger posts should stick to place-level facts (operations, CAM, permits, foot traffic, closures)—not smear campaigns.

If you believe User Content violates these Terms or law, email [email protected] with: (a) the URL or building slug, (b) your name/organization and authority, (c) a description of the issue, and (d) supporting evidence. We may request additional verification before acting.

Copyright complaints should include the elements required for a valid notice under the Digital Millennium Copyright Act (DMCA). We may disable repeat infringers' accounts.

The SpatialDue name, logos, software, design, documentation, and non-user content are owned by us or our licensors. You receive a limited, revocable, non-transferable right to use the service as offered. You may not copy, reverse engineer (except to the extent forbidden restrictions are prohibited by law), or resell the service without written permission.

Paid report snapshots remain subject to your access entitlements. Immutable history principles mean we may retain generated reports even when access windows change; deletion requests are handled under the Privacy Policy and legal retention needs.

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPATIALDUE AND ITS OPERATORS, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE—EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SPATIALDUE FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Some jurisdictions do not allow certain limitations; in those cases, limits apply to the fullest extent allowed.

You will defend and indemnify SpatialDue and its operators against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your User Content, your misuse of the service, your violation of these Terms, or your violation of law or third-party rights.

We may suspend or terminate access immediately for suspected abuse, non-payment, legal risk, or operational need. You may stop using the service at any time. Provisions that by nature should survive (including IP, disclaimers, liability limits, indemnity, and governing law) survive termination.

These Terms are governed by the laws of the State of California, USA, excluding conflict-of-law rules. Exclusive venue for disputes not subject to a mandatory contrary rule is the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there. We may operate infrastructure or staff from other U.S. locations; that does not create a separate contract per state.

One Terms document for the United States. We do not publish a different Terms of Use for each state. Mandatory consumer, privacy, or other rights that apply to residents of a particular state (for example California CCPA/CPRA) are described in the Privacy Policy or apply by operation of law and are not waived by this venue clause.

We may update these Terms by posting a revised version with a new "Last updated" date. Material changes affecting paid features may also be surfaced in checkout or account notices. Continued use after the effective date constitutes acceptance.

• Legal / takedown: [email protected]
• Support: [email protected]
• Help Center: /help